Effective date: September 11, 2026
This Privacy Policy describes how Top This Outfitters collects, uses, discloses, and retains personal information when you use this website, request a quote, communicate with us, or purchase products and installation services. It also explains the privacy rights that may be available to you under California and other applicable laws.
Categories of Information We Collect
- Identifiers and contact information: name, email address, telephone number, mailing address, and similar contact details.
- Customer and project information: vehicle year, make, model, product interests, requested services, quote details, appointment information, and communications with our shop.
- Transaction information: products or services considered or purchased, payment and deposit status, warranties, and service history. Payment card details, when accepted, are processed by our payment providers rather than stored through this website.
- Internet and device activity: IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, and interactions with website features.
- Preferences and inferences: analytics-consent choice and product or service interests inferred from your inquiry or website activity.
We do not intend to collect sensitive personal information through this website and ask that you not submit government identification numbers, account passwords, precise geolocation, health information, or other sensitive information in a quote request.
Sources of Information
We collect information directly from you, automatically from your browser or device, from service providers that support our website and customer communications, and from publicly available sources when needed to respond to a business inquiry.
Why We Collect and Use Information
- Respond to questions, quote requests, and service inquiries.
- Recommend, quote, sell, install, warranty, and support products and services.
- Schedule appointments and maintain customer and transaction records.
- Operate, secure, troubleshoot, and improve the website and customer experience.
- Measure website use through Google Analytics only after you grant analytics consent.
- Detect fraud, misuse, security incidents, and violations of our terms.
- Comply with legal, tax, accounting, warranty, and recordkeeping obligations.
Cookies, Local Storage, and Analytics
The site stores your analytics preference in your browser's local storage. Google Analytics is loaded only when you select "Accept Analytics." If you decline or your browser sends a recognized Global Privacy Control signal, analytics is not loaded. Google may receive device and usage information when analytics is enabled and processes it under its own privacy terms. You can change your choice by clearing this site's local storage or by contacting us.
Our embedded contact form is provided by GoHighLevel/LeadConnector. Information you enter into that form is transmitted to and processed by that provider so we can receive and respond to your inquiry. The embedded form may use cookies or similar technologies in accordance with its displayed consent controls and the provider's privacy terms.
How We Disclose Information
We may disclose personal information to vendors that provide hosting, analytics, communications, payment processing, security, professional services, or other business support; to product manufacturers, distributors, or warranty administrators when needed for your request; in connection with a merger, financing, sale, or transfer of all or part of the business; and to government authorities or other parties when required by law, necessary to protect rights or safety, or needed to investigate misuse.
We do not sell personal information for money. We do not knowingly sell or share the personal information of consumers under 16. Where a disclosure is legally considered a "sale" or "sharing" for cross-context behavioral advertising, you may opt out through our Privacy Choices page or a recognized Global Privacy Control signal.
California and Other State Privacy Rights
Depending on where you live and subject to legal exceptions, you may have the right to request access to or a copy of personal information, learn the categories and sources of information collected and disclosed, correct inaccurate information, delete information, opt out of sale, sharing, or targeted advertising, limit certain uses of sensitive personal information, and receive equal service without unlawful discrimination for exercising a privacy right.
Submit a request by emailing sales@topthisoutfitters.com or calling (844) 867-8447. Please describe your request and provide enough information for us to reasonably verify your identity and locate the relevant records. An authorized agent may submit a request where permitted by law; we may require proof of authorization and identity verification. You may appeal a denied request by replying to our decision and stating that you want an appeal.
Retention and Security
We retain personal information only as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining warranty and transaction records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary based on the nature of the information, our relationship with you, and applicable requirements. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system is completely secure.
Children's Privacy
This website is intended for adults and businesses seeking vehicle products and services. We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information from anyone under 16.
Third-Party Sites and Changes to This Policy
Links to maps, social networks, manufacturers, and other third-party services are governed by those parties' privacy practices. We may update this policy as our practices or legal obligations change. The effective date above shows the latest revision.
Contact Us
For privacy questions or requests, contact Top This Outfitters at sales@topthisoutfitters.com or (844) 867-8447, or visit us at 745 S Auburn Street, Grass Valley, CA 95945.